Over the past nine years, the company has expanded its footprint across six states, operating 125+ locations. In the Dallas-Fort Worth area alone, WhiteWater Express runs 23 locations, with 13 of them in Fort Worth.
Services, memberships and free amenities
WhiteWater Express offers four wash packages, ranging from basic soap and water to a top-tier wash featuring ceramic coating and premium cleaning applications. Customers can opt for a single wash or sign up for the unlimited plan, which allows them to wash as often as they like at any of the locations. Unlimited members also enjoy a dedicated express lane for faster service.
“With every wash, customers have access to free amenities, including high-powered vacuums, air guns, towels and detail stations,” Director of Branding Devann Blake said.
For those looking to save money without committing to a membership, WhiteWater Express offers a buy four, get one free deal on individual washes. Additionally, members of the FLIP Club, named after the company’s mascot Flip, receive exclusive offers, rewards and a free wash.
A commitment to customer experience
At WhiteWater Express, every visit is designed to be a premium experience. From the moment guests arrive, they are greeted at the pay station by a friendly team member who helps them choose the right wash package based on their needs.
The company takes pride in its high standards, ensuring each car is properly prepped before entering the wash tunnel.
Maintaining this level of quality requires constant attention to detail and customer feedback.
“Our team is trained to conduct regular walkthroughs of the site and wash tunnels to ensure everything is running smoothly and meeting our high standards,” Blake said. “We also make it a priority to check in with customers in the lot after their wash, ensuring they’re satisfied with the service and addressing any concerns immediately.”
Fleet accounts
WhiteWater Express understands that businesses rely on clean, well-maintained vehicles to make a great impression. That’s why they offer fleet accounts designed to keep company cars, trucks and service vehicles looking their best.
With flexible billing options, discounted rates and the ability to wash at any of their locations, the program provides a convenient and cost-effective solution for businesses of all sizes. Employees can wash their vehicles with no out-of-pocket expense at the time of service, making the process seamless and hassle-free.
If you're interested in setting up a fleet account, fill out this form, and a representative will reach out directly.
Community service and giving back
WhiteWater Express is dedicated to supporting the communities it serves through a variety of charitable efforts. The company has donated $50,000 to Make-A-Wish America, helping grant wishes for children with critical illnesses, and contributed $100,000 to the Susan G. Komen Foundation for breast cancer research and awareness.
In addition to these national donations, WhiteWater Express engages with local communities through fundraising events, spirit days and donation programs.
WhiteWater Express' inaugural Washes for Wishes campaign brings together participating car washes nationwide to support children in need of life-changing wishes through Make-A-Wish. Car washes nationwide are invited to join this effort and can express their interest in becoming part of the program by completing the Washes for Wishes registration form.
Learn more
To explore WhiteWater Express locations, visit the locations tab on their website.
To find out more about their unlimited plans, check out the wash unlimited tab.
For additional information about WhiteWater Express and their services, visit www.whitewatercw.com.
The above story was produced by Multi Platform Journalist Chloe Chapel with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
